Getting Started

Below we have provided the answers to some of the common questions and issues you may be experiencing.

How to Access the Course

Simply click on the button below, sign in with the email and password you used to register and then click on the course to start learning.

Learning System Tutorial

Please watch the video below for a detailed overview of using the eLengo learning system.

Mobile - Platform Guide

Computer - Platform Guide

Resetting Your Password

You can click the button below to reset your password or contact us through WhatsApp on the link at the bottom of this page for assistance.

Using Less Bundles

We have designed our videos so students can easily lower the quality to consume fewer bundles. Please watch the video below to learn how to do this.

Why does it show an "unsupported viewing environment"?

Please use a Google Chrome Browser. Unfortunately, our systems may have minor issues with other browsers in the market, but we have never had an issue with Chrome when watching videos.

Problem Viewing Manuals

Please ensure you have downloaded and updated Adobe Reader. Please watch the video below if you are unsure how to do this.

Secondly, if the PDF is protected by a password please make sure you are inputting the proper one as outlined in the course learning system.

Do you still have an issue?

We are always here to help. Below are some of the ways to contact us:

1. Send us a message on WhatsApp by
clicking the button below.

2. Email us at

3. Give customer support a call at +254 759 804 150

Thank you for being patient with us as we continue to grow. We are happy to have you on the team and excited to help you achieve your goals!

Please remember to revisit your 'Welcome Email' to access all of the course links. If you wanted to see what other courses we have available, click below.

Copyright © eLengo Corp
Nairobi, Kenya